GST-inclusive · Australian Consumer Law applies
Cancel any booking with XPERT Moto up to the scheduled pickup time. The refund depends on how close to pickup you cancel:
The admin fee is never more than the refund itself — if the refund would be smaller than $25.00 we just refund the smaller amount.
Any bond we've authorised on your card is released as soon as the cancellation is confirmed. Funds usually return to your account within 5–10 business days, depending on your bank.
If you don't arrive for your booking and don't cancel, the booking is forfeited and a $50.00no-show fee applies. Call the depot as soon as you know you'll be late so we can help.
You can extend your return date from your dashboard up until you return the vehicle. Extra days are priced at current daily rates and charged to the card on file.
Returning the vehicle early is always welcome. Partial refunds for unused whole days are assessed at return by the depot team.
Sign in and open your booking from the customer dashboard — the Cancel bookingbutton shows the refund you'll receive before you confirm. If your booking is part of a subscription or already picked up, contact support and we'll take it from there.
Nothing in this policy limits your rights under the Australian Consumer Law. If the vehicle has a major failure, you're entitled to a refund or replacement regardless of the cancellation window.
Based on 1,342 Google reviews · See all on Google →
“Best bike rental company to deal with in Sydney, amazing bikes, cheap prices and the crew have the best service. Keen to keep coming back Highly recommended to anyone looking for a casual bike or uber eats or even just a weekend ride great selection great bikes late models”
“XpertMoto have an efficient booking system and are straightforward in their approach. The motorbike I had was excellent. As it was first motorcycle rental I found some things difficult to navigate and understand. Initially, I felt pressured when I had discrepancies in my paperwork. However, any other issues I had was just a phone call away. I just wish they made me more comfortable for first-timers. Saying all that, I couldn’t recommend anyone else!”
“Don’t need to go anywhere else, these guys are the best. Great selection of bikes, very helpful and a pleasure to do business with. Book not to disappoint as always busy. Thanks guys 🤗”
“Best bike rental company to deal with in Sydney, amazing bikes, cheap prices and the crew have the best service. Keen to keep coming back Highly recommended to anyone looking for a casual bike or uber eats or even just a weekend ride great selection great bikes late models”
“XpertMoto have an efficient booking system and are straightforward in their approach. The motorbike I had was excellent. As it was first motorcycle rental I found some things difficult to navigate and understand. Initially, I felt pressured when I had discrepancies in my paperwork. However, any other issues I had was just a phone call away. I just wish they made me more comfortable for first-timers. Saying all that, I couldn’t recommend anyone else!”
“Don’t need to go anywhere else, these guys are the best. Great selection of bikes, very helpful and a pleasure to do business with. Book not to disappoint as always busy. Thanks guys 🤗”
“Best bike rental company to deal with in Sydney, amazing bikes, cheap prices and the crew have the best service. Keen to keep coming back Highly recommended to anyone looking for a casual bike or uber eats or even just a weekend ride great selection great bikes late models”
“XpertMoto have an efficient booking system and are straightforward in their approach. The motorbike I had was excellent. As it was first motorcycle rental I found some things difficult to navigate and understand. Initially, I felt pressured when I had discrepancies in my paperwork. However, any other issues I had was just a phone call away. I just wish they made me more comfortable for first-timers. Saying all that, I couldn’t recommend anyone else!”
“Don’t need to go anywhere else, these guys are the best. Great selection of bikes, very helpful and a pleasure to do business with. Book not to disappoint as always busy. Thanks guys 🤗”
“Best bike rental company to deal with in Sydney, amazing bikes, cheap prices and the crew have the best service. Keen to keep coming back Highly recommended to anyone looking for a casual bike or uber eats or even just a weekend ride great selection great bikes late models”
“XpertMoto have an efficient booking system and are straightforward in their approach. The motorbike I had was excellent. As it was first motorcycle rental I found some things difficult to navigate and understand. Initially, I felt pressured when I had discrepancies in my paperwork. However, any other issues I had was just a phone call away. I just wish they made me more comfortable for first-timers. Saying all that, I couldn’t recommend anyone else!”
“Don’t need to go anywhere else, these guys are the best. Great selection of bikes, very helpful and a pleasure to do business with. Book not to disappoint as always busy. Thanks guys 🤗”
“Best bike rental company to deal with in Sydney, amazing bikes, cheap prices and the crew have the best service. Keen to keep coming back Highly recommended to anyone looking for a casual bike or uber eats or even just a weekend ride great selection great bikes late models”
“XpertMoto have an efficient booking system and are straightforward in their approach. The motorbike I had was excellent. As it was first motorcycle rental I found some things difficult to navigate and understand. Initially, I felt pressured when I had discrepancies in my paperwork. However, any other issues I had was just a phone call away. I just wish they made me more comfortable for first-timers. Saying all that, I couldn’t recommend anyone else!”
“Don’t need to go anywhere else, these guys are the best. Great selection of bikes, very helpful and a pleasure to do business with. Book not to disappoint as always busy. Thanks guys 🤗”
“Perfect service and a good bike looks new also by the return was verry good if you want rent a bike this is the right adres greetings from Ap from Hollan”
“Biggest shoutout to the team at xpert moto for making my dreams of having a motorcycle adventure in australia come true On top of very good bikes and an even more affordable rental pricing for the week, they also give you amazing route recommendations Thank you so much mari, Steve, and Roland. My backpack (wife) and I will see you guys again soon - Charlie and annie from canada 🇨🇦 P.s. get the rain gear, its well worth it for riding not just in rain but for the wind in 110kmh roads”
“Perfect service and a good bike looks new also by the return was verry good if you want rent a bike this is the right adres greetings from Ap from Hollan”
“Biggest shoutout to the team at xpert moto for making my dreams of having a motorcycle adventure in australia come true On top of very good bikes and an even more affordable rental pricing for the week, they also give you amazing route recommendations Thank you so much mari, Steve, and Roland. My backpack (wife) and I will see you guys again soon - Charlie and annie from canada 🇨🇦 P.s. get the rain gear, its well worth it for riding not just in rain but for the wind in 110kmh roads”
“Perfect service and a good bike looks new also by the return was verry good if you want rent a bike this is the right adres greetings from Ap from Hollan”
“Biggest shoutout to the team at xpert moto for making my dreams of having a motorcycle adventure in australia come true On top of very good bikes and an even more affordable rental pricing for the week, they also give you amazing route recommendations Thank you so much mari, Steve, and Roland. My backpack (wife) and I will see you guys again soon - Charlie and annie from canada 🇨🇦 P.s. get the rain gear, its well worth it for riding not just in rain but for the wind in 110kmh roads”
“Perfect service and a good bike looks new also by the return was verry good if you want rent a bike this is the right adres greetings from Ap from Hollan”
“Biggest shoutout to the team at xpert moto for making my dreams of having a motorcycle adventure in australia come true On top of very good bikes and an even more affordable rental pricing for the week, they also give you amazing route recommendations Thank you so much mari, Steve, and Roland. My backpack (wife) and I will see you guys again soon - Charlie and annie from canada 🇨🇦 P.s. get the rain gear, its well worth it for riding not just in rain but for the wind in 110kmh roads”
“Perfect service and a good bike looks new also by the return was verry good if you want rent a bike this is the right adres greetings from Ap from Hollan”
“Biggest shoutout to the team at xpert moto for making my dreams of having a motorcycle adventure in australia come true On top of very good bikes and an even more affordable rental pricing for the week, they also give you amazing route recommendations Thank you so much mari, Steve, and Roland. My backpack (wife) and I will see you guys again soon - Charlie and annie from canada 🇨🇦 P.s. get the rain gear, its well worth it for riding not just in rain but for the wind in 110kmh roads”
“Perfect service and a good bike looks new also by the return was verry good if you want rent a bike this is the right adres greetings from Ap from Hollan”
“Biggest shoutout to the team at xpert moto for making my dreams of having a motorcycle adventure in australia come true On top of very good bikes and an even more affordable rental pricing for the week, they also give you amazing route recommendations Thank you so much mari, Steve, and Roland. My backpack (wife) and I will see you guys again soon - Charlie and annie from canada 🇨🇦 P.s. get the rain gear, its well worth it for riding not just in rain but for the wind in 110kmh roads”
“Perfect service and a good bike looks new also by the return was verry good if you want rent a bike this is the right adres greetings from Ap from Hollan”
“Biggest shoutout to the team at xpert moto for making my dreams of having a motorcycle adventure in australia come true On top of very good bikes and an even more affordable rental pricing for the week, they also give you amazing route recommendations Thank you so much mari, Steve, and Roland. My backpack (wife) and I will see you guys again soon - Charlie and annie from canada 🇨🇦 P.s. get the rain gear, its well worth it for riding not just in rain but for the wind in 110kmh roads”
